Effective Date: 19th September, 2024
At D’Liquor Hub, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from us.
Information We Collect
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
- Non-Personal Information: We also collect non-personal information such as your browser type, device information, IP address, and website usage data through cookies and similar technologies.
How We Use Your Information
- To Process Orders: We use your personal information to fulfill and manage your orders, including processing payments and delivering products to your specified address.
- Customer Support: Your contact information may be used to communicate with you regarding your orders, inquiries, or any customer service issues.
- Marketing: With your consent, we may use your email to send promotional offers, discounts, and updates about our products and services. You can opt out of these communications at any time.
- Improvement of Services: Non-personal information may be used to analyze website traffic and improve the functionality and performance of our online store.
Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
- Service Providers: We may share information with trusted third-party service providers who assist us in fulfilling orders, processing payments, or delivering our services. These parties are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or to protect our legal rights.
Security
We take all reasonable measures to protect your personal data from unauthorized access, use, or disclosure. We use secure encryption protocols for transactions and ensure that all sensitive data is stored in a secure manner.
Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: If any of your information is incorrect, you have the right to request corrections.
- Deletion: You can request that we delete your personal data, subject to legal obligations.
Cookies
We use cookies to enhance your browsing experience and track website activity. You can manage cookie preferences in your browser settings.
Changes to this Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.